- How can I cancel? Can I get a refund?
- How can I pay the tuition fee?
- Can I change the teacher?
- Is the teacher the same all the time?
- Is it possible to appoint a specific teacher?
- Do the teachers speak and explain in English in class?
- How do you decide the educational material?
- Can I make a request about the content of the lessons?
- How do you decide the dates and times of the lessons?